Troubleshooting & Support
Troubleshooting & Support
4 Docs
How to Contact Support
Last Updated: 10/11/2025💡 Summary If you need help with your application, funding, or account, Factor & Fund’s Support Team is available by phone, email,...
Error Uploading Documents
Last Updated: 10/11/2025💡 Summary If you’re having trouble uploading your documents to Factor & Fund, it’s usually a simple fix.Most issues are caused by...
Buyer Didn’t Pay – What Happens?
Last Updated: 10/11/2025💡 Summary If your buyer (debtor) fails to pay an invoice on time, Factor & Fund takes immediate steps to investigate, communicate,...
Can I Get an Update on My Application?
Last Updated: 10/11/2025💡 Summary Yes. You can request an update on your Factor & Fund application at any time.Our team provides real-time updates during...